Monday, February 22, 2010

Hiring Manager Satisfaction


Understanding what hiring managers expect from HR recruiting is important because it is up to recruiters and managers to help new hires adjust to their new positions. Grading recruiters on their efforts is a way to judge the recruitment process overall.
If a hiring manager is not familiar with the grading system used to determine overall satisfaction, you should inform all hiring managers the criteria used in rating satisfaction so each manager will be able to give accurate feedback.


You can help hiring managers in a variety of ways with feedback:

  • Create a questionnaire before implementing a manger feedback policy. Ask managers what they are looking for and what they expect. Use this information to discuss a grading system or other system that will provide accurate feedback.

  • Make sure all managers are on board before implementing this system.

  • Ask for new hire feedback by sending periodic questionnaires that include criteria chosen by you and the mangers. This will make giving feedback easier because managers already know what to expect on the questionnaire.

  • Use a simple grading system and spend a few minutes with hiring managers periodically interviewing them on the pros and cons of the current recruiting process.

While it is difficult to make all managers happy, you will be able to compare responses and see similarities which can be used to make changes to the current recruiting system.




Employee Starts:

This refers to the time between signing a contract to the actual start date for new employees. The time between should be as short as possible, otherwise the cost of holding a position becomes very expensive. This time can be calculated very easily:

Time = (Actual Time to Start / Contracted Time to Start) x 100*

If the percentage ends up being over 100, then too much time is lapsing between contract signing and the first day of work. Monitoring this time can help make the recruiting process more efficient. By having a more accurate idea of start dates, recruiters will be able to manage their time and be able to interview more or less candidates, fill other positions while waiting for the ideal candidates, or be able to pursue other hiring venues.

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